Customer Onboarding

Excellent customer connection

For us, the service doesn't end when the contract is signed - that's when it really starts! Why wait when you can start right away? With Hartmann customer onboarding, we turn waiting into action. Your satisfaction and your business success are at the heart of everything we do.

Hartmann project mentors
from planning to implementation
will be completed by project start
Introduction to the customer portal
so that you can access all data quickly

Our individual onboarding program

At Hartmann International, the relationship with our customers does not begin with implementation, but from the moment the contract is signed. We see you not just as a customer, but as a long-term partner whose individual needs we want to understand and fulfill right from the start.

Quick start
Direct start without delays thanks to comprehensive pre-planning, so you don't have to wait unnecessarily.
Answers before you ask
We proactively clarify questions before they are even asked, thus guaranteeing a smooth start.
Minimization of errors
With our in-depth knowledge and proven methods, we significantly reduce errors during the implementation phase.

Project success with our customized solutions

We structure and plan your project carefully and enable efficient and orderly implementation with our customized solutions. Every customer has different requirements and can benefit from further synergies through our one-stop shopping approach. During the planning phase, we often identify additional potential that our team of experts has already successfully applied in numerous projects.


Advantages of our cooperation

Long-term cooperation
instead of short-term project success
A fixed contact person
from planning to implementation
High efficiency
through tried and tested automation
Hartmann customer portal
with customizable interface
Extensive interfaces
for a smooth connection
Stock management
is fully integrated in the customer portal

Services around your supply chain

Be inspired by our wide range of offers.

Customs service
Customs service
Dangerous goods
Dangerous goods
Packaging for overseas
Packaging for overseas
EDI, API and co
EDI, API and co

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